Is your microphone level is at 100%? You can check by doing a right click on your volume icon at the bottom right corner and selecting Recording devices.
Then, choose the Recording tab, right-click on the INOGENI device and select Properties.
In the Level tab, you can change the level to an optimal one in order to cancel the noise.
Attached is a custom firmware that you can use with the INOGENI Control App. It will change your audio device to a standard “Digital audio interface” instead of a microphone. The input level will be acceptable even at 100%. This digital audio interface will be added to the next official firmware release.