Inogeni Privacy Policy


At, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the TermsFeed Privacy Policy Generator.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

  • We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Other usages

Email Tracking. Some emails that we send use tracking so that we can tell how much traffic those emails generate to our Services. We use this information to calculate the open and click rates of our emails to try to improve them. Sometimes we use this information to re-e-mail people who did not click the first time or to send additional emails at a later date. If you want to be sure that none of your email activity is tracked, then you should “opt-out” of INOGENI’s emails, which you can do via the form on our site, via the “Your Preferences” section as well as by using the “Unsubscribe” link in all our emails.

Surveys And Contests. From time to time our Services may request information from Users via surveys, contests or for a particular activity (e.g., newsletter). Participation in these surveys or contests is completely voluntary, which means that the decision to disclose any personal data is left up to the User.

Blog And Forum Comments. To leave a comment in our public forums, you have to be logged-in as a User. If you use such forums, you should be aware, and hereby agree, that any personal data you submit can be read, collected or otherwise used by anyone who reads our forums. Once posted, you cannot change or remove any public postings made in our forums, other message areas or the feedback area. We are not responsible for third-party usage of publicly viewable personal data on our sites.


We use the reCAPTCHA service provided by Google LLC (Google) to protect our website and services from automated abuse and unauthorized access. reCAPTCHA is a security measure that helps us determine whether a visitor is a human or a computer program attempting to engage in malicious activities.

The reCAPTCHA service involves collecting certain information from users in order to distinguish humans from automated bots. This may include but is not limited to the user’s IP address, user agent, and interaction data such as mouse movements and keyboard input.

The information collected through reCAPTCHA is used solely for the purpose of identifying and preventing potential security threats on our website and to ensure the integrity of our services. It is not used for any other purposes, and we do not link this data to any personally identifiable information unless required by law.

By using our website and services, you acknowledge and consent to the processing of your data by reCAPTCHA in the manner and for the purposes described in this section.

Log files follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and web beacons

Like any other website, uses “cookies.” These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. Without cookies, some of the website’s functions will not be available, and the user will lose some of the benefits of the site.

Advertising partners privacy policy

You may consult this list to find the Privacy Policy for each of the advertising partners of

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or web beacons that are used in their respective advertisements and links that appear on, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. When you click on such a link, you will leave our site. We have not reviewed these other sites, and do not have any control over or responsibility for their content or privacy policies. References or links to third-party websites, products, or services do not imply endorsement, responsibility, sponsorship, or affiliation by INOGENI with respect to the content of such other websites, its owners, or providers.

Note that has no access to or control over these cookies that are used by third-party advertizers.

Third party privacy policies’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA privacy rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.



The person responsible for processing personal information is Mr. Sylvain Caya, General Manager of INOGENI Inc. Mr. Caya can be reached at the following email address:

Children’s information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Copyright © 2023 INOGENI Inc. All rights reserved. INOGENI™ name and logo are trademarks of INOGENI Inc.

No part of this website may be reproduced or otherwise used without the express written consent of INOGENI Inc.