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4KX-PLUS Question & Answer
HDMI audio output on Barco Clickshare
Q.
Why do we lose the audio with HDMI output when an INOGENI device is plugged in?
A.
ClickShare will automatically connect to the USB speakerphone as soon as it detects it. This will then remove audio from the HDMI output. This problem can be solved by disabling the USB audio interfaces on the INOGENI device.
All you have to do is uncheck “Host USB audio” box in our app under the “Audio” tab.
