Find the unique ID number in the INOGENI Control App by connecting your device. It is mandatory to submit your unique identifier number in order to have the upgrade key necessary to unlock 4K functionalities.

Then, complete the application form on our website to receive the upgrade key needed to unlock the 4K features. The upgrade fee is $95 USD. Once payment is made, the upgrade key will be sent to you with instructions on how to upgrade your HD2USB3.