Question: I experiment a lot of drop frame, what can I do?
Answer: First, be sure to use all up-to-date drivers on your computer. Even if the INOGENI converter does not need any specific driver, other computer’s components do. Second, install all updates of your operating system. Third, be sure that the selected frame rate inside your grabbing tool match the input video frame rate. If not, you will experiment drop frames. Fourth, try to connect the INOGENI to another USB 3.0 port. Finally, avoid any other intensive tasks on your computer while you are grabbing.