Question: How do I upgrade my HD2USB3 in order to enable 4K capture?
Answer: In order to upgrade your device, you must give us the unique identifier of your device, which is available inside the INOGENI Control App. You can send an email at email@example.com with this unique identifier and we will send you the 95$USD upgrade fee that you must pay before activation. When the payment is done, we will send you an activation key that you can use inside the application to unlock the 4K capture. Click here for the HD2USB3 Upgrade Instructions.