FAQs/Knowledge base

Support search

Camera mixers / selectors

SHARE1 (3)

  • USB bandwidth limitation
  • Analog video support
  • USB audio devices
View all

SHARE2 (14)

  • Does the DVI connector support DVI + HDMI with audio?
  • SHARE and CAM software control
  • Analog video support
  • Crestron modules
  • Spontania compatibility
  • USB audio devices
View all

SHARE2U (18)

  • Power line frequency artifacts
  • SHARE and CAM software control
  • Crestron modules
  • USB 2.0 cameras supported
  • USB 2.0 extenders
  • USB audio devices
View all

REMOTE (1)

  • External power supply?
View all

OpenCV (1)

  • OpenCV Sample Code for Windows
View all

CAM300 (17)

  • Power line frequency artifacts
  • SHARE and CAM software control
  • Analog video support
  • Crestron modules
  • USB 2.0 cameras supported
  • USB 2.0 extenders
View all

BYOD/BYOM Switcher

TOGGLE (1)

  • Compatibility with Barco ClickShare CX20/30/50
View all

Cisco Webex BYOD/BYOM USB mode

4KX-PLUS (14)

  • OpenCV Sample Code for Windows
  • Compatible 4K cameras
  • Compatibility with Barco ClickShare CX20/30/50
  • Microphones on 4KXUSB3 and 4KXPLUS
  • Compatibility with Kramer Connect2
  • How to install ‘MACROS’ on Cisco Webex Devices to run the USB Mode with the 4KX-PLUS
View all

BYOD/BYOM Cisco Webex & Macros (2)

  • How to install ‘MACROS’ on Cisco Webex Devices to run the USB Mode with the 4KX-PLUS
  • FAQs – Access the BYOM in a Cisco Webex environment.
View all

4K2USB3 (19)

  • OpenCV Sample Code for Windows
  • Compatible 4K cameras
  • Hardware video scaling
  • 4K formats with OS X
  • VSN Mobil V.360 camera
  • Compatibility with Barco ClickShare CX20/30/50
View all

USB 3.0/2.0 capture cards and converters

U-CAM (1)

  • Compatibility with Barco ClickShare CX20/30/50
View all

SDI2USB3 (4)

  • Compatibility with Barco ClickShare CX20/30/50
  • Compatibility with Kramer Connect2
  • SDI2USB3 Level-B computability
  • External power supply?
View all

DVIUSB (4)

  • Compatibility with Barco ClickShare CX20/30/50
  • Compatibility with Kramer Connect2
  • External power supply?
  • Does the DVI connector support DVI + HDMI with audio?
View all

VGA2USB3 (2)

  • Analog video support
  • External power supply?
View all

HD2USB3 (4)

  • Upgrade HD2USB3 to unlock 4K functionality
  • Compatibility with Barco ClickShare CX20/30/50
  • Compatibility with Kramer Connect2
  • External power supply?
View all

4KX-PLUS (14)

  • OpenCV Sample Code for Windows
  • Compatible 4K cameras
  • Compatibility with Barco ClickShare CX20/30/50
  • Microphones on 4KXUSB3 and 4KXPLUS
  • Compatibility with Kramer Connect2
  • How to install ‘MACROS’ on Cisco Webex Devices to run the USB Mode with the 4KX-PLUS
View all

4K2USB3 (19)

  • OpenCV Sample Code for Windows
  • Compatible 4K cameras
  • Hardware video scaling
  • 4K formats with OS X
  • VSN Mobil V.360 camera
  • Compatibility with Barco ClickShare CX20/30/50
View all

4KXUSB3 (5)

  • Compatibility with Barco ClickShare CX20/30/50
  • Microphones on 4KXUSB3 and 4KXPLUS
  • Compatibility with Kramer Connect2
  • PTZ control over UVC
  • External power supply?
View all

Operating system

Windows (3)

  • OpenCV Sample Code for Windows
  • Device not detected as a camera in Windows 10
  • Command line to use with Windows to capture 4K
View all

OS X (4)

  • Mirror video
  • 4K formats with OS X
  • Application Streaming/Recording on OS X
  • Audio problem with El Capitan
View all

Linux (9)

  • How to install gstreamer on Linux
  • How to start a gstreamer pipeline?
  • Linux sample code for V4L2
  • Linux/embedded (ARM)
  • 4K capture minimum requirements
  • 4K capture
View all

AV Protocole

VLC (1)

  • Green screen with VLC
View all

HDCP (3)

  • Experiencing a black screen
  • Stream/Capture HDCP protected sources
  • HDCP Encryption
View all

MHL (1)

  • Experiencing a black screen
View all

UVC (8)

  • USB 2.0 support
  • Linux sample code for V4L2
  • Capture precise number of frames
  • PTZ control over UVC
  • SDK/Sample Windows code
  • Linux/embedded (ARM)
View all

ffmpeg (4)

  • Capture precise number of frames
  • Command line to use with Windows to capture 4K
  • Command line to use with Linux to capture 4K
  • Capture and preview with FFmpeg
View all

avconv (1)

  • Capture 4K with avconv
View all

Streaming

Zoom (2)

  • INOGENI devices with Zoom Rooms
  • Far end PTZ control with Zoom
View all

gstreamer (3)

  • How to install gstreamer on Linux
  • How to start a gstreamer pipeline?
  • Capture precise number of frames
View all

Network Streaming (1)

  • Using CVLC for streaming using RTP protocol under Linux
View all

Video-conferencing (1)

  • Spontania compatibility
View all

ProAV

Audio (5)

  • USB audio devices
  • AEC/speakerphone with INOGENI devices
  • Supported audio formats
  • Audio device not detected
  • Audio delay
View all

Capture / Input (8)

  • HDMI LED blinking
  • VLC media player
  • Best hard drives
  • Audio capture
  • Automatic scaling/frame rate conversion
  • 4K capture minimum requirements
View all

Tested HDMI cameras (3)

  • Compatible 4K cameras
  • VSN Mobil V.360 camera
  • Sony A7S – 4K PAL
View all

Software (10)

  • Crestron modules
  • How to access the HID device
  • Linux sample code for V4L2
  • Capture precise number of frames
  • Application Streaming/Recording on OS X
  • SDK/Sample Windows code
View all

Drivers (2)

  • Linux/embedded (ARM)
  • Intermittent delay in video processing
View all

Play / Output (1)

  • Audio Noise
View all

Adobe Connect (1)

  • Aspect ratio
View all

Video (10)

  • USB 2.0 support
  • Spontania compatibility
  • Compatible 4K cameras
  • Hardware video scaling
  • Linux sample code for V4L2
  • Capture precise number of frames
View all

Sony A7S camera (1)

  • Sony A7S – 4K PAL
View all

Updates (3)

  • Upgrade HD2USB3 to unlock 4K functionality
  • INOGENI seen as WestBridge device
  • New features and bug corrections
View all

Hardware (11)

  • Device detection problems
  • What is USB 3.0 and do I have it?
  • USB 2.0 extenders
  • USB audio devices
  • Active USB 3.0 cable extender
  • External power supply?
View all

General

INOGENI (8)

  • How to access the HID device
  • Active USB 3.0 cable extender
  • What is included in the INOGENI box?
  • Does the DVI connector support DVI + HDMI with audio?
  • Intermittent delay in video processing
  • Recording video and audio internally
View all
Search
×
Close