Q&A Session for Unlocking BYOM in a Webex Environment
Unlocking BYOM in a Webex Environment
(Webinar with Arnaud Caigniet, Product Manager at Cisco and Gilles Chouinard, President and CTO at INOGENI)
Watch the Recording
Join the experts at Cisco and INOGENI for a crash course on the simplest, most affordable, and most powerful way to augment any Webex UCC environment for platform-agnostic meetings. Hosted by Holdan.
If you’ve ever installed a Webex system for a customer, you won’t want to miss this breakdown of how to solve today’s interoperability challenges while enhancing existing Webex investments quickly, easily, and at minimal cost.
Date: 2022-2-16
Q: Where is the Cisco Portal for this 4KX-PLUS BYOM applications and Macros?
R: Cisco Webex Macros and guides –> USB Mode landing page
Q: ÂI am interested in supported, certified, tested (by the Subject Matter Experts) USBC transmitters and receivers to get signals to/from codec on a wall to a user’s position at a table (sample through floors and walls).
A: ÂHi Brian, INOGENI has a list of supported extenders on their siteÂ
A: Click here to see our compatible USB extensions.
A: ÂWith a USB-C computer, you need a dongle to separate HDMI and USB-A into two separate wires.Â
Q: ÂWhen will the USB Camera Convert to HDMI be available?Â
A: ÂThe U-CAM (USB to HDMI) will be available this Spring, but we have Demo available now.Â
Q: ÂIs this solution supported by Cisco?Â
A: ÂUSB Passthrough – using macros – uses Community Support. In the future, the INOGENIt will be supported natively in the operating system, and at that time Cisco TAC will support the solution.Â
Q: ÂI thought Room Kt Mini does not have USB PassthroughÂ
A: Âthe Room Kit Mini supports USB Passthrough natively.Â
Q: ÂDoes INOGENI converters offer the same quality as the Webex endpoint camera?Â
A: ÂYes for the Loopout is Same as HDMI input and on the USB 3.0 Output is up to 4K UHD
Q: ÂIs this solution Cisco TAC supported?Â
A: ÂAt this time the USB passthrough solution is Community supported, once we integrate this in the OS, then TAC will support it.Â
Q: Âis possible share this presentation?????Â
A: ÂHello Juan, We will be posting the recording, slides, and Q&A in the Webex Community Post for today’s event here –> https://community.cisco.com/t5/announcements/walkthrough-wednesday-unlocking-byom-in-a-Webex-environment/td-p/4549307Â
Q: ÂIs this device TAA compliant?Â
A: ÂYes, TAA compliantÂ
Q: ÂI’m sure the url to download the script(s) will be available later. Any chance it can be posted here in the Q&A? Or shown again? Thanks.Â
A: ÂThis is the link to the Cisco community for the current macros and conversation https://eurl.io/#L6Rcn39Rn
Q: ÂDistance limitation of the USB cable? from wall unit to conference table?Â
A: USB 3.0: 2 meters / USB 2.0: 5 meters
Q: ÂAny plans to convert USB cam to USBC? some laptops only use USBC inputs. Would have to convert twice in this case. Â
A: We show some certified TYPE-C adapters in the presentation.
Q: ÂFor the 4K – Firmware upgrades are addressed through the USB port?Â
A: ÂYes, firmware upgrades are through the USB port using INOGENI’s Control AppÂ
Q: Âthe attenuador cable for the audio is mandatory?Â
A: ÂThe attenuator cable is not necessary when using INOGENI productsÂ
Q: ÂWhat about Webex Room 55, could it use 1 HDMI cable for audio and video with the converter?Â
A: ÂThe Room 55 Single requires a separate audio cable and HDMI cable.Â
Q: Âcan we use the cisco codec without any cisco smartnet license and also no cucm or cisco control hub. like using the codec standalone just for BYOM and we no longer need to connect to cisco Webex. is that possible?Â
A: ÂYes, the selfview functionality that this uses does not require that the codec be registered to any call controlÂ
Q: ÂWill the video demo be posted somewhere publicly where it can be shared? That was an excellent demonstration which would be helpful in explaining the solution to customers.Â
A: ÂHello Jeff, We will be posting the recording, slides, and Q&A in the Webex Community Post for today’s event here –> https://community.cisco.com/t5/announcements/walkthrough-wednesday-unlocking-byom-in-a-Webex-environment/td-p/4549307Â‑
A: ÂWe will also embed the demo video in the post as well!Â
Q: ÂHey Bobby, had a feeling I might see you here It looks like the 4KX-PLUS solves the power issue we ran into previously when needing to extend the USB?Â
A: ÂYes, the 4KX Plus can be powered independent of the computer, so this resolves issues with dual display systems when a computer is not connectedÂ.
You are correct that it’s more reliable to extend USB when the 4KX is NOT powered from the USB extender since the 4KX is powered externally.
Q: Âare the 4KX-Plus will be available to order through Cisco CCW?Â
A: ÂNo, INOGENI devices will be sourced outside of Cisco, I hear BTX is a great distribution partner :)Â‑
A: ÂFor international sales please find your country here.
Q: ÂWhen you disconnect the PC, does it automatically exit USB mode?Â
A: ÂYes, the USB mode macro is designed to disable USB mode when it detects not HDMI input sourceÂ
Q: ÂAre there any plans for the INOGENI capture devices to have the macros embedded within them?Â
A: ÂThe macros will be integrated within RoomOS on the Cisco devices, as they are native to our products, they do not function with other vendors productsÂ
Q: ÂHi, not shure to understand where the microphone data pass from the codec to the INOGENIe device…Â
A: Depending on your codec, the microphone audio is either inserted in the HDMI signal going to the 4KX, or send out of the codec through the analog audio output and captured by the 4KX on its analog audio input.
Q: Âfor existing SX80, we will still need to load the macro ? Â
A: ÂYes, the macro is still required for all platforms at this time. We are working toward integrating into RoomOSÂ
Q: Âwill there me anything to upgrade the DX80 for focus rooms?Â
A: ÂDX80 not applicable for this projectÂ
Q: ÂAwesome. Is there a preferred USB extender (when required)?Â
A: ÂClick here to see our compatible USB extensions
Q: ÂIs this available on Solutions Plus or any plans to add it in the future?Â
A: ÂNot available at this time, and current plan is to source through partner distribution, like BTXÂ
Q: Âdo the adapters just shown only carry hdmi (for content audio and video sharing) when the codec is not in Passthru Mode?Â
A: ÂBrian – the HDMI input to the codec – for presentation video and audio – bypasses the capture device. It is a normal presentation cable with embedded audio.Â
Q: ÂAre there any laptop spec recommendation in terms of CPU, RAM, Graphics card to be used with the INOGENI converts?Â
A: ÂINOGENI converters act as USB cameras, so it doesn’t require more power than handling a standard USB camera.Â
Q: ÂCable length imitations? Looking to have it at table and run cables from table to AV rack.Â
A: ÂMike – we have recommendation for extenders.Â
Q: ÂAny answer on weather 4K Plus TAA compliant?Â
A: ÂYes, all our products are TAA compliant.Â
Q: ÂThis was great – showing us product that work great with our Webex solutions! Would appreciate more of events like this.Â
A: ÂThank you Rikard! Always appreciate you joining us, and we will continue to bring these types of events to the Webex Community.
Q: Âin room os 11 – macro automatic appear when INOGENI is connected ?? or we need enable in control hub for example ?Â
A: ÂWhen the integration is complete in RoomOS, the Cisco device will detect the INOGENI and enable supportÂ
Q: ÂWould like to see the room kit plus diagram again.Â
A: ÂBruce – the Room Kit Plus DOES ACTUALLY REQUIRE A SEPARATE AUDIO CABLE. We have published many drawings for this already.Â
A: ÂHello Bruce, we will be posting the recording, slides, and Q&A in the Webex Community Post for today’s event here –> https://community.cisco.com/t5/announcements/walkthrough-wednesday-unlocking-byom-in-a-Webex-environment/td-p/4549307Â‑
Q: Âwill there be a firmware upgrade through the Webex devices on the INOGENIÂ
A: No, the INOGENI can only be upgraded through its USB 3.0 port.
Q: ÂJohn – will the macro integration work with other vendor like Vaddio?Â
A: ÂThe initial engineering is built for supporting the INOGENI deviceÂ‑
Q: ÂDo we have to be running Room OS or will ce software work as well?Â
A: ÂIt will require RoomOS 11.Â
Q: ÂAre INOGENI products TAA Compliant?Â
A: ÂYes, all our products are TAA compliant.Â
Q: Âhow do you apply for a demo unitÂ
A: Please contact BTX, our US distributor at www.btx.com.
ÂFor international sales please find your country here
Q: ÂDo you have any European partners? Where we can buy 4KX-PLUSÂ
A: ÂYes, we have a distributor in almost all EU countries. Please visit our website or email sales@INOGENI.com.Â‑
A: ÂAlso, stay on the lookout for another event coming in March targeting the European time zone! You can subscribe to our Webex Community Announcements here –> Âhttps://cs.co/CommunityAnnouncements
Q: ÂAny plans to extend USB passthrough support on the Panorama ?Â
A: ÂThis is being worked on, Panorama has special configs that don’t allow for the same techniques.Â
Q: ÂDo the certified adapters supply power also to windows and MACsÂ
A: Yes, the certified adapters can provide power to the laptop.
Q: ÂWill we be able to see/configure the INOGENI device from the Webex control hub? As in, will the device appear in the workspaces or do you only technically know it’s there because of the macro?Â
A: ÂNo, this is not a device that gets registered to Control hubÂÂ… and won’t be seen as an accessoryÂ
Q: ÂINOGENI product can be buy through cisco CCW in a near future?Â
A: ÂNot planned for CCWÂ
Q: ÂThank you, follow-up to Panorama any tentative timelines around it?Â
A: ÂNo ETA, testing will determine release when stable
Q: ÂIs there a different INOGENI device for Room Kit, other rooms vs the 4Kx for the pro and plusÂ
A: We recommend using the 4KXPLUS for all configurations, although for one-screen setup, the 4K2USB3 could be used. Please see wiring diagrams in the documents.
Q: ÂWhat about SX20 and MX300? I saw that Mx800 is supportedÂ
A: ÂSX20 and devices based on same platform like MX300 are not supported for this integrationÂ
Q: ÂAre there any plans to include the macros in CE software at all?Â
A: ÂOnly RoomOS11Â
Q: ÂIs there a video recording of this session available, I could only join late and so playing catchup, we use Magewell and Vaddio USB passthrough Â
A: ÂHello Lee, you will be receiving a follow up with the recording to today’s session and we will also be posting the recording, slides, and Q&A in the Webex Community Post for today’s event here –> https://community.cisco.com/t5/announcements/walkthrough-wednesday-unlocking-byom-in-a-Webex-environment/td-p/4549307
Q: ÂSorry I joined late. With the enhancements on Room OS 11 for native join experience, would we not need this hardware in future?Â
A: ÂThis is dependent on the hardware platform having native USB passthrough support, RoomOS 11 alone does not enable any additional functionality on the existing hardwareÂ
Q: ÂCurrently we have USB passthrough in place using Vaddio and Magewell , what is different about this solution? Â
A: The 4KXPLUS is a smaller, more cost-effective, and more simple solution in most cases and works in all scenarios without requiring audio attenuation cable and HDMI splitter.
INOGENI products are made and supported in CANADA and are TAA-compliant.
The 4KXPLUS is a USB 3.0 device transmitting uncompressed video but is also USB 2.0 compatible with integrated high-quality MJPEG encoder for more simple USB extension with minor loss of video quality.
Q: Âif we have loaded the macros before the Room OS 11 is available, would the upgrade to the Room Os 11 , remove the macro already loaded? meaning the upgrade will remove any conflicts with the existing macro? I assume so. Â
A: ÂThis INOGENI device is specifically to address USB functionality in the devices that don’t natively support itÂ
Q: ÂDo they both supply power to Windows and MACs. Â
A: ÂThe INOGENI capture devices we are discussing today do not provide power to the laptopÂ
The Type-C adapters that are proposed can supply power to the laptop.
Q: ÂWill the INOGENI devices work with this new Teams feature front row? and the intelligent cameras?Â
A: ÂWe do not integrate any changes into the softclient in use, this solution will just show up in the camera and microphone sections of the settings. So, features like Front Row will not be affectedÂ
Q: ÂWe are invested in Cisco but we have several Poly Microsoft Teams Rooms, does INOGENI work with Poly Microsoft Team Rooms for USB pass-through?Â
A: ÂThis question is out of scope for this discussion, please contact INOGENI direct for this queryÂ
A: ÂThe 4KX-PLUS could work with any HDMI sources and convert it to USB. I don’t have the answers for this specific Poly product, but our support team could answer this specific question – support@INOGENI.comÂ‑
Q: ÂWill it work with a Crestron AirMedia since we are using them to share content?Â
A: ÂHi Mike – I don’t know the answer there.Â
Q: ÂAny way to have a spark kit plus or mini act as a USB Camera? Kind of Like the Mini? My apologies if this was discussed before.Â
A: ÂThe INOGENI solution we are discussing is specifically designed to address the USB passtrough functionality that some of out other devices do not include natively…Â
Q: Âany test with blackboard collaborate solutions?Â
A: ÂNo, this is not something we have tested withÂ
Q: ÂNext time can we plz have European partners at the event to so we can have a demo unitÂ
A: ÂHello Kristian, we are working on another event coming in March targeting the European time zone! You can subscribe to our Webex Community Announcements here –> https://cs.co/CommunityAnnouncements
A: ÂHi, the presentation will be done also for the European MArket. EUROPEAN REGION
– March 9th @2PM GMT: Hosted by Holdan/Midwich
– Link to register to Holdan Host https://www.holdan.co.uk/event/unlocking-byom-in-a-Webex-environment
ÂA: Âthe 4KX-PLUS is available now world-wide. for Demo outside of USA please contact sales@INOGENI.comÂ
Q: Âcan you minimize self-view to see presentation on both screensÂ
A: ÂNo, because we are mirroring that output, you minimize the self-view you affect what is sent to the capture deviceÂ
Q: Âso user is zero touch and controls meeting from their BYOM laptop deviceÂ
A: The autodetect is not currently implemented, but we are looking into it.
Q: ÂCan I “zoom†and do a Webex session at the same time (ie a hybrid conference of Cisco and Zoom participants?Â
A: ÂNo, you cannot use both “sides†of the system. It’s either a Webex call or USB modeÂ
Q: Âdo you have wiring diagrams for that?Â
A: See LINE DRAWINGS and setup Guide For USB Passthrough – with INOGENI 4KX-PLUS at table (PDF)
Q: Âdoes this add any usb hops and have you ever tested extending the usb out of these devices via a icron usb extender setÂ
A: The 4KXPLUS adds a single USB device to your USB tree. Icron extenders were tested successfully with the 4KXPLUS, but not in a Webex setup specifically by INOGENI.
Cisco Webex Macros and guides –> USB Mode landing page
More about meetings and calling services
https://projectworkplace.cisco.comhttps://salesconnect.cisco.com/#/content-detail/cb9c0923-8405-4184-99d9-c3f48c17be10 (partners only)
If you’re not using RoomOS 11
https://github.com/CiscoDevNet/roomdevices-macros-samples
About the embedded availability in RoomOS 11.
Check out “What’s new in RoomOS†blogs, released monthly
https://blog.Webex.com/category/collaboration-devices/
Recommended cables
We recommend good quality cables, e.g. Cisco’s
HDMI example : Cisco’s 8 meters HDMI 2 CAB-PRES-2HDMI-GR
USB 3.0 supports length up to 2 meters
USB 2.0 supports length up to 5 meters